Wait for an email from the KARNAK warranty team providing you “Pre-Approval” before starting your warranty-requested project. Once you receive an email with “pre-approval” go ahead and begin your roof project.
When work is 30% to 40% completed, submit the IN-PROGRESS PHOTO FORM – and be sure to include photos of your progress. (Feel free to submit this form + progress photos as many times as you would like as the job progresses.)
KARNAK will review all documentation, and if in order, will issue an invoice for you to pay for the warranty (If documentation is not in order, additional information will be requested).
The warranty will be processed in approximately 5-10 business days after the inspection (if necessary) has taken place. KARNAK will send the issued warranty to you via email.